Melanie Mason joined Jasmax as a Principal and health planner in 2021 after spending 16 years designing and delivering some of Aotearoa New Zealand’s most significant public and private healthcare projects, in both the public and private sectors. Melanie is a leader in the design of acute mental health facilities in Aotearoa New Zealand, having delivered projects that contribute to a reimagining of mental health services by placing patient well-being at the heart of the design.
Melanie has contributed significantly to the recent design of mental health services, including Tiaho Mai Acute Mental Health Unit at Middlemore Hospital. This clinic has seen significantly improved outcomes in patient care, reduced use of seclusion, incidents, aggression, and unexplained absences. Melanie is currently working on the Specialised Rehabilitation Centre, a state-of-the-art rehabilitation facility and spinal unit in Tāmaki Makaurau Auckland.
In Melanie’s experience, the quality of space is key. She works by the principle that a building and its environment have a direct correlation with effective patient recovery and improved staff recruitment and retention. Melanie’s process involves working closely alongside client teams to make the consultation and briefing process as interactive, collaborative and targeted as possible. Considering the end user’s experience and their whānau, staff, management teams, maintenance teams, and visiting clinicians is critical to ensuring facility designs work effectively.